Frequently asked questions about ZLC Ministry Scheduler                                                       

  1.      I am getting "…Registration Expired…" or "Invalid Registration…" messages (was ok until…).

•  They may have experienced an error message system stoppage -- which causes loss of the registration information in memory.  Easiest way to fix is to simply exit out and re-enter the ZMS system.

• They may have re-attached to a different data file, or else someone could have copied over their registered data file with one that is not registered.  In either case there are two problems:  the registration issue and also the issue of what data are they now seeing (is it theirs?  Is it current?).  Both are solved if they can get re-attached back to the previous, good data file.

• They may have started up a different level of ZMS than they were previously using -- the registration code is only good for the level that they purchased.  The CD loads all levels into their START--PROGRAMS--ZLC CATHOLIC SOFTWARE folder, and also they can easily download the wrong level from our website and start using it.  Have them read to you the PRODUCT showing on their colored REGISTRATION sheet -- that is what they purchased -- then make sure that the .MDB file they are running corresponds.  I generally help them put a startup icon on their DESKTOP, and have them just use that.

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